These Terms and Conditions govern your use of Musbet, operated by Excite Ultra Media Ltd and licensed by the Anjouan Gaming Authority under licence number ALSI-202601040-FI2. By registering an account or using any part of our platform, you confirm that you have read, understood, and agreed to the rules set out below. If you do not accept these terms, you must not use Musbet.

Player Eligibility and Account Responsibilities

To register and play on Musbet, you must be at least 18 years of age. Adult residents in the United Kingdom are eligible to register and play under these terms. By creating an account, you declare that you meet the minimum age requirement and that you are accessing the platform from a jurisdiction in which online gambling is lawful for you personally.

Each player is permitted to hold one account only. Opening duplicate or linked accounts — whether under the same name, address, payment method, device, or IP address — is a breach of these terms. Where we identify multiple accounts belonging to the same individual, we reserve the right to close the additional accounts, void any associated bonuses, and withhold withdrawals pending a review.

You are responsible for keeping your login credentials confidential. We will not be held liable for losses arising from unauthorised access to your account where you have shared your details or failed to maintain reasonable security. You must ensure that all personal information provided during registration is accurate and kept up to date. Providing false or misleading details is grounds for account suspension.

Deposits, Bonuses, and Withdrawals

The minimum deposit amount is £20, and the minimum withdrawal amount is £20. Withdrawals are processed within 0–48 hours, subject to standard verification checks. We may request identity documents before releasing funds; this is a routine procedure and is not an indication of wrongdoing.

Where a bonus is accepted, wagering requirements apply before any bonus-derived funds may be withdrawn. For our casino welcome offer, a 60x wagering requirement applies to bonus funds and free spin winnings. Bonuses expire 30 days after activation. A maximum cashout cap may apply to free spin winnings. By accepting a bonus, you agree to fulfil the stated playthrough before requesting a withdrawal of those funds. Attempting to withdraw before requirements are met will result in the bonus and associated winnings being forfeited.

We prohibit the use of automated software, bots, or any tool designed to gain an unfair advantage over the house or other players. Collusion between players, chip-dumping, and any form of fraudulent play are strictly forbidden. Where we have reasonable grounds to suspect such activity, we may suspend the account, conduct an investigation, and — if the breach is confirmed — permanently close the account and retain any funds obtained through prohibited means.

Updates to These Terms and Dispute Resolution

We may update these Terms and Conditions from time to time. When material changes are made, we will notify you through reasonable means, such as an on-site notice. Continued use of Musbet after any update constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

If you believe an error has occurred in relation to your account or a transaction, you should contact our support team promptly with full details. We will investigate the matter and respond within a reasonable timeframe. Where a dispute cannot be resolved directly, you may refer the matter to an appropriate external body in accordance with our licensing obligations.